CAPS CRAP

To me, the word 'crap' in my headline is more offensive than my use of CAPS, but that's not what cost a New Zealandaise her job: she was fired after sending "confrontational" e-mails filled with block capitals.

So why the big taboo about the screamin' KAPS KEY?

"TO ENSURE YOUR STAFF CLAIM IS PROCESSED AND PAID, PLEASE DO FOLLOW THE BELOW CHECK LIST."

Does this annoy you?

"The actual words may seem harmless enough, but their appearance ultimately contributed to the firing of ProCare Health worker Vicki Walker in Auckland.

It was one of a number of e-mails that her employer claimed had spread disharmony at work."